Define the Challenge
“A problem well-defined is half solved.”
— John Dewey, educational pioneer
Clearly articulate the impact you want your design to have in the world and the criteria and constraints that will determine success.
If you are working on a very complex issue, now is the time to learn all you can about it. Do your research. Talk with experts and stakeholders. Once you have a good understanding of the issues involved, select a discrete and specific challenge to focus on — ideally one that you feel has a good probability of success given your resources and abilities.
Tips and suggestions to guide you.
State the challenge as a question.
Once you have an idea of what you want to work on, try stating your challenge in one sentence. In order to avoid jumping to conclusions about what you will design, try stating the challenge as a question that begins with, “How might we…?”. For example:
- How might we… help corn farmers in Iowa reduce their dependency on synthetic fertilizers?
- How might we…reverse desertification affecting orchards?
Make sure you are considering context.
Context provides specificity and constraints with which to work. Context can include many factors, but it’s essential to identify the needs of your stakeholders (those who will be impacted) and the location or setting in which your design will be used. Without this context a design challenge is often too broad to be addressed successfully. On the other hand, be careful not to define the context too narrowly. Applying too many constraints before beginning the design process can limit the number and variety of potential solutions. Asking the right question at the beginning of your project will guide you in your research and give you a better chance of arriving at an innovative and impactful solution.
Take a systems view and look for potential leverage points.
Think about the system surrounding the problem (or opportunity) you are designing for. What interactions and relationships are part of its context? What are the system boundaries and connections to other systems? Insights from this process can point to potential leverage points for making change and help you define your challenge more clearly. (For more about systems see the Systems View section of this site.)
The System Explorer tool is a template for diagramming a system. It can help you illustrate the known and potential interconnections, resources, and related systems of a particular design or design problem. Diagramming a system can help you better understand context and potentially alter how you define the challenge you are working on.